Privacy policy


How we use your information
This privacy notice tells you what to expect when the West Midlands Police and Crime Panel collects and uses personal information. It applies to information about:

  • People who make complaints about the Police and Crime Commissioner
  • People who engage in correspondence with the Panel (including by email)
  • People who attend Panel meetings
  • People who visit the Panel website

All data processing is conducted by the host authority (Birmingham City Council) which supports the operation of the Panel. We commit to keeping your personal data securely, and in compliance with the Data Protection Act (DPA) and General Data Protection Regulations (GDPR).

Complaints about the Police and Crime Commissioner
The Panel has a statutory duty to handle complaints about the Police and Crime Commissioner. This is done in line with the Elected Local Policing Bodies (Complaints and Misconduct) Regulations 2012.

The Panel must keep a copy of every complaint and purported complaint made to it, including personal information supplied by the complainant.

The Panel may share certain information with the Office of the Police and Crime Commissioner to establish whether a complaint falls within the Regulations (and remit of the Panel), and to fact check statements made.

If a complaint is recorded by the Panel, the subject of the complaint will be provided with a copy unless to do so might prejudice a criminal investigation or pending proceedings, or would otherwise be contrary to the public interest. The identity of the complainant or any other person may be kept anonymous.

The Panel has a statutory duty to refer serious complaints to the Independent Office for Police Conduct (IOPC). The Panel must also provide the IOPC with any information and documents it requests.

People who correspond with the panel or submit public questions
The Panel will often engage in correspondence from individuals. The Panel also invites local residents and those working in the West Midlands to submit written questions to panel meetings (More information about the Public Question Time process can be found at involved).

Personal information will be used in order to progress the action, request, query, or question that an individual has made.

People who visit the panel website
The Panel does not capture or retain any personal information about individuals who visit our website except where they have chosen to give their personal details via an online form.

Where an online form is completed the personal information is only used in order to progress the action, request, query, complaint or question that the individual has made.

Attending panel meetings
Most meetings are held in public, and many are also webcast for public viewing. Links to webcasts are available on the Panel website. Photographs of meetings are sometimes taken and people who attend may appear in these photographs. In addition notes of meetings are published and may include the names or other information about people who attend.

Sharing and disclosing your information
Depending on the purpose for which we originally obtained it and the use to which it is to be put, personal information may be shared with other organisations such as the Office for the Police and Crime Commissioner or the Independent Office for Police Conduct.

In most cases we will not disclose personal data without consent. However there are situations where consent would not be required such as where the information is needed to prevent or detect a crime.

How long we keep personal information
The length of time the Panel keeps personal information depends upon the purpose for which it is being processed. For more information on how long the Panel keeps different types of information please refer to Birmingham City Council’s Record Management Policy.

Your rights
You have the right to request a copy of the information we hold about you by making a ‘subject access request’ to the Panel. You may ask us to correct or remove information you think is inaccurate. Please email or write to us at
WMPCP, Scrutiny Office, Council House, Birmingham, B1 1BB